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Frequently Asked Questions

Frequently Asked Questions

Questions About Our Company

Are you a manufacturer or a trading company?

Yes, we are a direct manufacturer of a wide selection of sandwich panels. Pupanel is based in China, primarily committed to providing top-grade quality products and exporting to different regions overseas.

How long has your company been in this industry?

We have dedicated our time and strength to producing sturdy and reliable sandwich panels with over 10 years of manufacturing experience in the industry.

Do you work with international clients?

Yes. Our 1000+ partners come across different parts of the globe. From the Far East to Africa and Europe, and more, we strive to assist clients from 80+ regions internationally.

Can clients visit your factory?

Yes. You can visit on-site and see our manufacturing operation, advanced technologies, and the latest production line. Our booking is available anytime, whatever your time zone is.

How do you manage quality in your factory?

Quality is controlled through raw material verification, auxiliary material inspection, product testing, laboratory testing, and other work modules. Additionally, the first-class material testing laboratory with 30 sets of professional equipment was useful to guarantee smooth production without compromising the quality of the sandwich panel.

Questions About Our Product

What materials are available for your sandwich panels?

Common core materials, which occupy the middle part between outside metal layers, include PU, PIR, EPS, and rockwool, benefiting from thermal insulation, noise reduction, and fire resistance. Aluminum plate, stainless steel plate, or color-coated steel plate are the varieties you may choose for the outer surface panels, providing both aesthetic and weather resistance, indicating a strong production line from selected raw materials.

Do you offer custom panel sizes and thickness?

Yes. We offer panels made in a diverse range of lengths, widths, and thicknesses tailored to your specifications.

Are your panels suitable for different climates?

Yes. Our engineering team designs sandwich panels based on local weather conditions, whether it be hot, cold, or humid surroundings.

Can your panels be used for commercial and industrial buildings?

Yes. They were applied widely in warehouses, factories, offices, shops, and food facilities.

How long do sandwich panels usually last?

Depending on how well coatings are treated, the moisture resistance of the core material, installation, and its tendency to corrode, it has been observed to live around 15 to 25 years.

Questions About Our Services

What is your custom order process?

Our clients will send their requirements, we review them, provide a quotation, and start our production right after approval.

Can samples be provided before mass production?

Yes. A sample is assured with every order to check the quality of the product before a bulk order.

Do you arrange shipping and delivery?

Yes. We assist clients in packaging and shipping, considering which point in the world they are in and their time arrangement.

How do you support clients after delivery?

We make sure our clients benefit from our end-to-end technical support. Even after-sales, we serve by helping them if problems with the product or installation may arise.

How do you handle pricing and quotations?

We honestly manage the cost made from the materials, size, quantity, and delivery terms. On top of that, we provide a clear, transparent quotation beforehand.

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